In Person or Online//

Configure your dream bike on our homepage in our online store. After placing your order your bike will be built within 3 weeks in Biel. As soon, as your bike is ready to ride we’ll coordinate a pickup appointment here in Biel with you or we’ll send it right to your door for you to collect. If you choose shipping we’ll send you the tracking number, so you can keep track of where your bike is during its journey to you.

Do you have any questions regarding ordering or shipping or you would like detailed advice? We are always at your service. Visit us in our showroom in Biel-Bienne or contact us via phone or e-mail (+41 32 652 29 28; )

You have Multiple Delivery and Pick Up Options

Pick up at our Headquarters in Biel

Pick up your bike at our showroom here in Biel. With this you profit from a perfect setup. Ergonomic tuning i.e. changing stem lengths or shortening handle bars can be done right here in our workshop.

Our crew is always at hand with extensive know-how and individual tips. Around our showroom in Biel the first techy trails await you.

All services at your pick-up appointment are free of charge.

Home delivery

We’ll send you your bike right to your door – anywhere in the world. The bike will be completely built up. All you need to do is mount the front wheel and adjust the suspension to your weight and preference – and you’re ready to hit the trails! We’ll be happy to help you with any questions that may arise. Also, our tutorials show you how to get your bike ready to ride.

Delivery charge Switzerland:
Delivery complete bike or frame set: CHF 40.-

Delivery charge EU:
Delivery complete bike or frame set: Euro 69.80

Delivery charge rest of world:
Delivery complete bike or frame set: Price on request:

Partner Hotel Pick Up

We can deliver your new Bold right to your room in one of our partner hotels. You receive a free night’s stay including half board and perfect trails in breath taking mountain scenery.

You have the choice of either Hotel Castell in Zuoz or Hotel Dieschen in Lenzerheide. Choose your preferred hotel at the checkout and inform us of the date you would like to receive your bike on. Everything else will be organised by us for you.

A guaranteed one-of-a-kind experience.

Find out more about the Hotel Castell Package

Find out more about the Hotel Dieschen Package

Vat, Method of Payment and Terms of Delivery

Method of Payment

You have the option of paying for your Bold by bank transfer, credit card or PostFinance. After the ordering process we will build your Bold. After we receive a complete payment we will inform you of the pick up or delivery date.

Definition of  Vat/Sales Tax

Different countries have different Vat and sales taxes. The total payment will therefore vary depending on the delivery address. The total payment is calculated as follows:


Vat for Sales in Switzerland

The Swiss Vat of 7.7% will be charged when picking up or delivering to Switzerland no matter what currency is chosen. If you choose CHF in the online store the prices include Swiss Vat. If you choose EUR prices will be displayed without Swiss Vat up to the checkout. The Vat will then be added.


Vat for Delivery in the EU

If you would like your Bold delivered to an address in the EU? No Problem! Once you enter your address the EU Vat of 19% will be added to your total. Bold Cycles Biel will sort out the customs clearance for you.


Vat for Worldwide Delivery

If you chose to have your Bold delivered outside of Switzerland or the EU your payment to Bold Cycles Biel will exclude the respective Vat. You will then have to pay the Vat to the delivery company.


Currencies CHF, EUR, USD

Our online store supports Swiss Fancs, Euros and US Dollars. Which currency you choose is up to you and does not affect the delivery options. The Swiss online store includes the Swiss 7.7% Vat. The EUR and USD online stores do not include Vat. Choose your delivery address during the ordering process and the respective Vat will be added.

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